Storytelling is one of the most important and foundational aspects of great email marketing.
But any copywriter (or business owner who writes their own emails) will tell youā¦
After a while, the originality well dries up and youāre left wonderingā¦
āHow can I come up with new story ideas?!ā
In this blog, Iām going to give you my favorite tips for sourcing great stories to use in your email marketingā¦
AND how to make almost any story ārelevantā to what you have to sayā¦
Hey Posse, whatās up? Itās Alex.
Yeeeeeeeeeeesssssss. This is going to be fun.
I love email marketing and writing engaging emails that are fun to read by incorporating lots and lots of JUICY storytelling.
Fun fact: Back when I was a freelance copywriter, emails were my jam.
Finding interesting stories, pieces of history, or random facts to incorporate into my emails became something I was known forā¦
And after being in this industry for 15 years, Iāve come to notice somethingā¦
If you can tell great stories in your emails ā youāll have higher open rates, higher CTRs, higher conversions, and LESS unsubscribes.
Because people love stories.
Even if they donāt buy from you, if you can tell them a great story⦠theyāll at least read your email AND keep coming back to read more of your emails.
But this isnāt just my anecdotal experienceā¦
The effects of storytelling have been studied.
Hereās what the science saysā¦
Stories are more believable & persuasive.
You can debate facts, you can disagree with opinionsā¦
But you canāt argue with someoneās story.
Let me give you an example of how powerful this can beā¦
Save the Children is an international charity that connects donors with impoverished kids in developing countries.
They realized they needed a better way to persuade and convert potential donors.
So, in 2007 Carnegie Mellon researchers tested two brochures.
One brochure used a listed of facts, something like this…

The other presented a vivid personal story, along with an accompanying photograph, something like thisā¦

Both versions were enclosed in envelopes containing $5 bills, which were then given to Carnegie Mellon students.
The brochures asked the students to donate part of their $5 to Save the Childrenā¦
The fact-based brochure listed a bunch of statistics on food shortages, droughts, and other catastrophes.
The storytelling version took the following emotion-charged approach:
āRokia, a 7-year-old girl from Mali, Africa, is desperately poor and faces a threat of severe hunger or even starvation. Her life will be changed for the better as a result of your financial gift. With your support, and the support of other caring sponsors, Save the Children will work with Rokia’s family and other members of the community to help feed her, provide her with education, as well as basic medical care and hygiene education.“
And what was the result?
The students who received the ājust-the-factsā version donated an average of $1.14ā¦
Whereas the students who received the storytelling version donated $2.38 ā over twice as much.
But hereās another twist⦠in a THIRD test, students were given $5 and a different brochure from Save the Children.
This one told Rokia’s story but also included statistics about persistent drought, shortfalls in crop production, and famine…
While students who had read Rokia’s story alone donated an average of $2.38, those who read the story plus the data donated an average of $1.43.
A short but powerful story ā and nothing else ā made the biggest impact.
Facts are importantā¦
But if you REALLY want to move someone to take action ā tell them a story.
Stories are memorable.
Be honest⦠do you remember what you ate for breakfast 3 days ago?
Probably not.
The human mind is conditioned to forget āunimportant informationā like thisā¦
If we remembered every moment of every day, there would be too much going on.
Our brains have adapted to be more selective with what we rememberā¦
So that well-researched, fact-packed email you just wrote your list about all the very logical reasons they need what youāre selling?
Yeah⦠that went in one ear and out the other.
But there is a lot of evidence that says stories are more memorable than facts aloneā¦
According to famed cognitive psychologist Jerome Bruner, the human mind is about 22 times more likely to remember facts if those facts are part of a story.
According to the London Business School study, storytelling can drive the retention rate of your audience up to as much as 65ā70 percent.
And at an experiment conducted by Stanford University professor Chip Heathā¦
63% of students remembered a story-based presentationā¦
While only 5% could remember a single statistic from a fact-based presentation.
Why is that?
Because we remember what we feel.
In a 2017 Harvard Business Publishing article, Lani Peterson notes:
āScientists are discovering that chemicals like cortisol, dopamine, and oxytocin are released in the brain when we’re told a story.ā
Lani Peterson
Those three chemicals help us to:
- ā Retain information.
- ā Make an emotional connection.
- ā And experience genuine empathy.
If youāre trying to engage, influence, teach, inspire, or sell to others⦠you should be telling a story.
Now before you freak outā¦
āAlex, WTF, Iām a business owner, not a novelist! How am I supposed to craft an epic story that does all this?!ā
Well, Iām going to show youā¦
The best news is, you donāt have to be a novelist, a professional writer, or an English lit major to tell great storiesā¦
In fact, storytelling is a lot simpler and easier than you probably think.
It comes down to the maxim: āShow, donāt tell.ā
Donāt just tell your audience something…
You want to communicate your message through an engaging, personal, real-life demonstration.
And luckily for you, thatās exactly what I teach you on my blog. Not just how to connect through email ā but how to make ALL of your content, copy, and marketing relatable, relevant, and effective.
So for more lessons like this one, be sure to subscribe to my newsletter to know when my next tutorial goes out.
Where To Source Great Stories
Now with all of that in mindā¦
Where can you come up with great stories to use in your emails and HOW can you incorporate them into your message without it feeling forced or fake?
Here are my top story sourcesā¦
Real-life Experiences
The stories your audience will love the most will ALWAYS be personal stories from your life experiences.
Your audience wants to relate to you ā human to human.
And extra these stories are super easy to source because theyāre about YOU.
Here are some questions you can ask yourself to get your gears cranking out a great personal storyā¦
- What is the biggest lesson you learned lately?
- What was an unexpected challenge you faced?
- When was a time you almost gave up?
- When was a time you took a major risk?
- Share āwinsā ā big or little that youāre proud of.
- Lessons you learned from your parents or other influential people in your life. These can be professional OR personal. Itās totally up to you. But I recommend a mixture of both.
And PLEASE donāt fall into the trap of thinking everything has to be āvaluableā ā in terms of sharing some epic nugget of wisdom or 5 simple steps.
Feel free to share funny and totally random things too! Like this email I wrote to my listā¦






See how that was nothing huge? No major lesson being shared. No mindblowing takeaways.
It was a funny, random story that happened to me and it was too good NOT to use.
So I used it and found a way to connect it to the point of my email.
Alright the next way you can find stories⦠that ARENāT about youā¦
Community Stories
Share stories about your friends, network, audience, and customersā¦
This could mean sharing a screenshot of a conversation, comment, or emailā¦
Or it could mean you literally TELL A STORY about them.
Of course with this one, you need to do one of two things:
Get their permission to share the screenshot or storyā¦
OR if itās a screenshot without permission ā blur their name for privacy.
I do this ALL the time in my Sunday Celebration emailsā¦
But I also share community stories in sneakier ways tooā¦
Like this email I wrote about a REAL person I know. I told a story about something that really happened to her⦠but I changed her name and few details of the story.
So rather than using this story as a case study⦠I used it as fictional ā it was meant to inspire my readers and help them relate to the main character.
Okay, so those are two pretty obvious ways to source stories ā from yourself or your community.
But thatās not the only way! There are THOUSANDS of other stories out there you can use in your emailsā¦
And thanks to the internet and streaming servicesā¦
Itās never been easier to find amazing stories at the touch of a button.
Real-life Events
Search new articles, documentaries, and even history archives.
I once used a story I read about in National Geographic as the lead in story to my emailā¦
The article was about a bunch of floating feet that were found in the Pacific Northwest⦠which is where I live!
I used the amazing hook of the article as the basis of my storytelling. And in the email I go on to break down 3 things the article did well ā from a copy perspective.
Then I link to a YouTube video where I share my favoirte copywriting exercise.
But also⦠donāt feel like you HAVE to use an article thatās trending online RIGHT NOW this exact momentā¦
If you have a great story idea for your email, then use Google to help you find a great story!
On Thanksgiving a few years ago, I really wanted to incorporate a great Thanksgiving story that just happened to have something to do with email.
Haha which is a pretty specific pre-requisite.
So of courseā¦. nothing I found while browsing news articles and headlines was hitting the mark.
So I typed into Google: āthanksgiving email saved a lifeā ā donāt ask me why I typed that into Google. But I did.
And the first thing that popped up was this USA Today article from 2015.

All about ā yup ā an email sent on Thanksgiving weekend that saved someoneās life.
In the email, I simply recount the story in my own words and then go on to talk about how POWERFUL your subject line is.
Now if you made it this farā¦
Then youāre probably wondering: āOK great. But how do I tie these stories into my message? How do I tell a random story then pivot to my product?ā
Great question! And an important question too.
Storytelling wonāt do all the incredible things we talked about earlier if you canāt make it relevant to your audience.
But luckily, itās incredibly simple to do thisā¦
All have to do isā¦
- A.) Tell the storyā¦
- B.) Make your point (no matter how unrelated)ā¦
- C.) THEN go back and add one or two sentences that connect them together.
Simple as that.
I think most people overthink this, but itās not hard.
In the āthanksgiving email saved lifeā story, I spent the WHOLE beginning talking about the amazing story. I donāt try to make parallels between the story and the point that Iāll get to laterā¦
I donāt try to make it about something itās not. I donāt draw some deep philosophical epiphany lol.
I JUST TELL THE STORY.
Then, after I tell the story ā I make my point.
Which in this case is me posing the quesiton: what makes a good subject line?
THEN I go in and write a very brief connecting piece: āSo was this all a coincidence, a Thanksgiving miracle or just a damn good subject line? If you ask me ā it must have been a damn good subject lineā¦ā
See how easy that is?
Now go out there and try it for yourself!
And if you want help learning how to write amazing emails that CONNECT & SELLā¦
Check out my email marketing course ā Own The Inbox.Ā
Where I share my whole email marketing playbook with you.
Until next time, Iām Alex. Ciao for now.